Privacy Policy

Soul Modular is committed to providing quality services to you, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We are bound by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These govern how we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the APPs can be accessed via the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information, and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include:

  • Names

  • Email addresses

  • Phone numbers

  • Location (via forms or analytics)

This information is obtained in various ways, including:

  • Website enquiry forms

  • Brochure downloads

  • Email contact

  • Social media interactions

  • Newsletter signups

  • Cookies and analytics tools

We collect this information to:

  • Respond to your enquiries

  • Send relevant documentation or updates

  • Provide marketing communications (if you’ve opted in)

  • Improve our website and service experience

You can unsubscribe from marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

Disclosure of Personal Information

Your Personal Information may be disclosed in the following cases:

  • To third-party service providers (e.g. our email or CRM platforms)

  • When required or authorised by law

  • With your express permission

We do not sell or rent your data to third parties.

Security of Personal Information

We take reasonable steps to store your personal information securely and protect it from misuse, loss, or unauthorised access.

When your personal information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or de-identify it.

Access and Correction

You may request access to the Personal Information we hold about you and request that it be corrected if inaccurate. To do so, please contact us using the details below.

Cookies and Analytics

We use cookies and third-party tools (such as Google Analytics) to help improve the performance and usability of our website. These tools may collect information like pages visited, time spent on site, and general location data.

You can choose to disable cookies in your browser settings.

Links to Other Websites

Our Website may contain links to third-party websites. These links are provided for your convenience. We are not responsible for the privacy practices or content of any linked websites.

Policy Updates

This Privacy Policy may change from time to time and is available on our website. The most recent version will always apply.

Enquiries or Complaints

If you have any questions or complaints about our handling of your personal information, please contact us at:

info@soulmodular.com.au